Patient Service Representative Fall 2026

A Patient Service Representative is usually the first point of contact for patients or clients. Certified Patient Service Representatives help coordinate patient visits and facilitate the smooth running of the office or medical unit. In this class you’ll learn reception and clerical skills, scheduling, customer service, electronic health record navigation, OSHA and HIPPA regulations, Medical Terminology, Financial Management, Basic Procedure and Diagnostic Coding, and Law/Ethics. All Patient Service Representative healthcare students are required to watch this 30-minute orientation video before enrollment. Students must email info@brcc.edu to confirm they have met this requirement. Note: In addition to the scheduled... Read Full Course Description